Several causes for this issue exist, most famously the Windows 10 version 1809 & Windows 11 version 22H2 feature updates.


Fix 1

This disables use of UDP on the client, forcing a TCP connection.

  1. In the client’s registry, go to
    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows NT\Terminal Services\Client
  2. Create a new DWORD value named fClientDisableUDP with data of 1
  3. Reboot the client

  1. In the client’s registry, go to
    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows NT\Terminal Services\Client
  2. Create a new DWORD value named fClientDisableUDP with data of 1
  3. Reboot the client


Fix 2

This disables URCP (Universal Rate Control Protocol) on the server.

  1. In the server’s registry (or session hosts if in a farm), go to
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Terminal Server Client
  2. Create a new DWORD value named UseURCP with data of 0
  3. Reboot the server or session host


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